Returns & Exchanges
At The Snatched Factory, we want you to feel confident and sculpted in every piece; if your fit isn't perfect, we offer easy returns within 14 days of delivery. Please ensure all items are unworn, unwashed, and have the original tags attached to qualify for a refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack the items in their original packaging, ensuring all protective liners and brand tags are intact to maintain eligibility.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing